Get feedback to uncover insights and develop next steps to improve solutions.
A testing location can affect the variables you are able to monitor and the preparation required to test. There are two main options to user testing: a controlled environment (generally your studio) or a natural environment (the field). Both produce different results, sp a combination could bring the best of both worlds!
Common techniques that DFA teams and professional designers use to test their solutions with users include:
In Spring 2015, DFA Rensselaer prototyped their concepts to reduce waste of reusable goods on campus. Among 4 concepts, they chose to prototype a concept (holding a Swap Meet named “Drop or Swap”) that would test the essential parts of the concept. Many users participated in the event and the teams got to not only observe the users but also ask for user feedback at the end of the event. Check out their 4 concepts here.
DFA MSU’s worker safety team actively tested their prototype with various stakeholders and users to see how the solution would actually work in the field. The team based their HCW on their insight that absence of clearly defined identification responsibilities lead to miscommunication of hazardous conditions. The final prototype was a standing box, named MarkMe, of various safety equipments placed on every floor of the buildling to make the safety equipments centralized and easy to find. Check out their user feedback!