How can we define the change we want to make and what our solution needs to accomplish?
Develop How Can We statements once your team finished initial research, gained insights, and identified opportunity areas.
How Can We statements focus your ideation and further research on specific challenges by forming specific question: “How Can We + user + behavior + place”
The HCWs above are from DFA NU's Fruit Buddi, and they each have a user, behavior, and place that are specific enough to lead to a generative brainstorm but not too specific that they only lead to one type of solution.
Create multiple HCWs and build on them like DFA Virginia Tech
DFA Virginia Tech created a number of How Can We's by reviewing their insights from immerse to identify major users, behaviors, and places. Then they started making a variety of HCWs based on the different insights they found. After they were done they compared their HCWs to the Scoping Wheel to be sure they were still working on a strong social topic!