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Daniel Rees Lewis

Good luck prepping. Excited to see your presentations - you guys will be great!

3 years ago ·

Emily Harburg - Yes! You guys are doing great. Good luck this afternoon!

3 years ago

Stand for Wednesday, Aug 19

What’s your sprint goal for this week?
Wow everyone with our final presentation, get Dan to speak in an American accent
Are you on track to achieving your sprint goal?
No
What specific progress have you made toward the goal since last stand?
Worked on the structure and content of our presentation, had our coaches' meeting, decided against presenting one of our solutions, worked on how to present the mentorship program.
What will you achieve between now and the next stand?
Have a finished presentation, enjoy ourselves at six flags
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
Need practice + feedback on our presentation

Elizabeth Chou - Keep in mind the Sparkline model (contrasting technique) for pitching. The pitch should be compact- aim for about 2 minutes.

1.) Call to Adventure: gap between "What is" and "What could be"
a. State "What is" to capture the current reality
b. State "What could be" which is your perspective + how it's better

2.) Call to Action: clearly define what you want the audience to do

Good luck!

3 years ago

Alicia Kranjc - I'll come down later today and listen to your presentation and give feedback! I'll probably come sometime this afternoon.

3 years ago

Carolyn Mazanec - hey team! the Sparkline model is a really great thing to keep in mind as you refine your pitch :) We will have roughly 10 minutes to present, but definitely make sure that you are being concise/succinct throughout!

3 years ago

Stand for Monday, Aug 17

What’s your sprint goal for this week?
Revised prototypes for the assessment and how to guide that of higher fidelity. Additionally, revise and refine the mentor-ship idea from the brainstorming that we did last week and from the crit feedback. Additionally complete some more user testing with the revised prototypes if possible. Finally, refine the pitch and presentation for Thursday.
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
We had crit on Friday which helped us figure out ways to user test more efficiently. Also we gained insights on how to format and present our final presentation to cover all the necessary material in a timely manner. We additionally had user testing on Monday with 2 different refugees and we got some feedback from the ESL teacher and a superintendent.
What will you achieve between now and the next stand?
Create revised prototypes that we can user test, specifically of the home assessment and the how to guide. Complete our coaches meeting and get help with trouble areas. Additionally set up some user testing for Wednesday with landlords and hopefully refugees.
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
Time and sickness

Alicia Kranjc - That is so awesome that you were able to test yesterday! While you're refining your pitch, make sure to keep some room open for information that you'll gain on Wednesday if you're able to test. Stories and quotes from users usually enhance a presentation. Good luck on refining your prototypes as well and I hope the team is all healthy by Thursday!

3 years ago

Stand for Friday, Aug 14

What’s your sprint goal for this week?
We want to contact and schedule meetings with refugees and landlords to complete our user testing. Also, we want to begin refining our ideas based off of the feedback we received from Ryan and Darwensi at Heartland Alliance.
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
We contacted a lot of people to set up user testing on Monday. We also brainstormed a bit about the advising system and also prepared for crit. Additionally we also completed the roadblock DFA card game.
What will you achieve between now and the next stand?
A workshop and complete crit to receive feedback. Additionally go through the feedback after crit.
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
Missing people and a couple users not responding

Elizabeth Chou - Great work on setting up people for user testing on Monday-despite the lack of email responses. Woohoo!

3 years ago

Julie Hui - Good look with user testing today!

3 years ago

Stand for Thursday, Aug 13

What’s your sprint goal for this week?
We want to contact and schedule meetings with refugees and landlords to complete our user testing. Also, we want to begin refining our ideas based off of the feedback we received from Ryan and Darwensi at Heartland Alliance.
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
From our coaches' meeting on Tuesday, we were able to create three concrete ideas to show Darwensi and Ryan, as well as finish making mockups of those ideas. On Wednesday, we were able to talk to Darwensi and Ryan to get feedback. They liked the ideas that we had, yet they were more reluctant about the ones that required more work for them to implement (such as the Refugee Advising Idea) since their Volunteer Coordinator had just left.
What will you achieve between now and the next stand?
By the next stand, we want to have a solid plan of knowing when we're going to meeting with users. We will send out more emails so that we can contact more people. We also want to have a conversation about our next steps (if we want to pursue the project after Summer Studio ends).
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
Our major obstacle is people not responding to our e-mails to landlords or refugees. To overcome these obstacles, we can possibly also ask the landlords/refugees we e-mail to see if there anyone else we could talk to.

Alicia Kranjc - Great progress with narrowing down to three ideas! I know sometimes it's difficult when people don't respond right away. Other ways around this are to just bump these emails after a couple days (sometimes people just forget to respond) or call if you have a number! People are always more likely to answer a phone call then email and you can set up a meeting in 5 minutes versus an email chain that goes back and forth. Good luck and good progress!

3 years ago

Susan Stirling - Team,
Great that you were able to present 3 mock-ups of your concepts and we are glad to hear you will test them with users. Keep in mind that the feedback you heard from Heartland is just that, not a firm rejection of your concept. Is there a way you might present the mentoring program in a way that might reduce barriers to implementation? (for example, a roadmap or timeline to show implementation over time?)
Susan and Sari

3 years ago

Stand for Monday, Aug 10

What’s your sprint goal for this week?
Finish the Orientation Kit and begin figuring out how to test and arrange testing so that we can learn if our ideas are helpful and to what extent. Additionally give them our suggestions to test their reactions.
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
Prototyped our alert system and started to test it with the studio. Additionally completed a crit session. From this we learned to look at different ways of non-written forms of communication to bridge the language barrier.
What will you achieve between now and the next stand?
Schedule meetings for user testing, finish prototypes, figure out what needs to be tested and how to test that.
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
Time and finding a person to test in the environment that it would normally be in.

Carolyn Mazanec

Hi Heartland Team! I just wanted to say that I was really impressed with your work this week. Brainstorming can definitely be frustrating some times, so I really appreciate your continued enthusiasm and willingness to keep pushing forward! Awesome work, keep it up :) And have a fun weekend; you all deserve it!

3 years ago ·

Stand for Friday, Aug 7

What’s your sprint goal for this week?
From brainstorming, we want to come up with jump and leap ideas (3-5). Also, we hope to start building by the end of this week (have a prototype that we can test).
Have Dan speak in an American accent.
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
Finished second brainstorming session, and ended up with 3 ideas we can prototype (problem alert system, orientation kit, community publication), and 3 additional suggestions for Heartland (regular cultural events for refugees, peer mentoring amongst refugees, events for landlords). Began prototyping the problem alert system.
What will you achieve between now and the next stand?
Finish prototyping the problem alert system, and begin working on the possibilities for the orientation kit.
Prepare for crit.
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
Time, as always

Susan Stirling

Team, as we talked about in our Tuesday session, feel free to share your google doc with us. (We'd be interested in seeing your specific design goals, and revised How Can We's)

3 years ago ·

Zachary Lochmueller - Just shared it with you today, very sorry we didn't right away! We would love to get your feedback on our Working Ideas page

3 years ago

Benjamin Klein created a new goal:

Have Dan speak in an American accent.

3 years ago ·

Alicia Kranjc - I fully support this goal

3 years ago

Stand for Wednesday, Aug 5

What’s your sprint goal for this week?
From brainstorming, we want to come up with jump and leap ideas (3-5). Also, we hope to start building by the end of this week (have a prototype that we can test). Also to have Dan speak in an American accent.
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
Coach's meeting and a workshop on prototyping/brainstorming. Came up with even more specific insights and design goals. Additionally we modified our How Can We's to be more specific.
What will you achieve between now and the next stand?
Finish brainstorming and achieve those 3-5 jump and leap ideas that are exciting and feasible. Additionally talk to Rachael tomorrow about our ideas on solutions. Additionally if we have the opportunity, start prototyping.
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
Time and stop from inhibiting our own ideas during brainstorming.

Alicia Kranjc - Awesome that you all are beginning to narrow your how can we's. Very important for continuing to narrow your scope. Make sure that you're creating prototypes for all those three to five ideas! They don't have to be high fidelity, but making sure that you have a variety of prototypes for users to look through is important.

3 years ago

Stand for Monday, Aug 3

What’s your sprint goal for this week?
From brainstorming, we want to come up with jump and leap ideas (3-5). Also, we hope to start building by the end of this week (have a prototype that we can test).

Also, have Dan speak in his American accent.
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
We had our Midterm Review, which we got a lot of feedback from. We realized that we need to continue brainstorming and coming up with more ideas.
What will you achieve between now and the next stand?
We will go through the feedback from Friday, and continue brainstorming and come up with more ideas that we're excited about (have a larger range of ideas). We also want to start narrowing our ideas down.
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
Time is in the way, so we want to make sure to use our time efficiently. Also, finding a specific problem area that we want to focus on (our problem is too vague right now).

Julie Hui - +1 for hearing Dan's American Accent!

I'm excited to hear how prototype testing goes! Remember it doesn't need to be anything fancy, just enough to convey your idea. Actually, having too fancy a prototype can hurt feedback sometimes because people will think you're not willing to change your concept. Go Heartland Team!

3 years ago

Sari Gluckin

Susan and I are looking forward to seeing you tomorrow and hearing more about your progress. If you have "stuff" from this week's critique -- documents, photos, frameworks -- please send them our way. We'd love to take a look.

3 years ago ·

Anri Brod - We're looking forward to talking with both of you tomorrow as well! We've uploaded the powerpoint we presented on Friday. It has solutions in it, but we're planning on taking some time today to go back into brainstorming, looking for more jump/leap solutions. I think we're hoping to focus our problem space even more, and go over that plus some of the ideas we come up with with you both tomorrow.

3 years ago

Stand for Friday, Jul 31

What’s your sprint goal for this week?
Flesh out design solutions and sketch the 6 potential solutions that we came up with. Also prepare for midterm review.
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
Talked with 3 different refugees about their experiences and narrowed focus to language and housing. We also began brainstorming and from the brainstorm we created a feasibility/excitement graph and a design matrix. From this we were left with about 6 or so potential solutions
What will you achieve between now and the next stand?
Flesh out solutions and prep for midterm review to get good feedback.
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
Time crunch and

Elizabeth Chou - Great job synthesizing your research this week. Excited to hear your solutions this afternoon!

3 years ago

Sari Gluckin

thinking about the possible language barriers...consider using a an image deck similar to the one Susan and I introduced at our first meeting. someone may have one at dfa. it's a nice way to help respondents express themselves using imagery rather than only relying on words.

3 years ago ·

Stand for Wednesday, Jul 29

What’s your sprint goal for this week?
Same as on Monday, except less focus on gathering information and more focus on synthesizing the information.
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
We had the coach's meeting yesterday, where we organized our information and realized that we had more information than we realized. So instead of focusing on gathering more information, we want to focus more on synthesizing all the information we've gathered. In addition, we have confirmed a meeting with Claire and plan on talking to more refugees on Thursday.
What will you achieve between now and the next stand?
We will complete our interview with Claire to gain insight about her experience as a refugee. We also plan to re-cluster/re-organize our information to understand our information better (into three main problem areas - language/communication, work, and housing). Finally, we will prepare for our meeting with refugees on Thursday (coming up questions).
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
The language barrier with the refugees is a possible obstacle. Maybe we could ask the interpreter to help translate.

Sari Gluckin - I'm sorry I was unable to attend the meeting last Tuesday but I like your emphasis on synthesis. Remember there is no right way. Just ask: what struck us, what was surprising, what are our big learnings and emerging themes. With one idea per post it, you can cluster in a few different ways and see what happens. Let Susan and I know if we can help in any way.

3 years ago

Benjamin Klein

Update Post:

Thursday:
Talked to Rachael and CC. Rachael talked about her project thoughts about making something for the Resettlement organizations.

CC talked about her time as an intern at an agency in California. She brought up the idea of condescension in that the employees would talk down to some of the refugees.

Friday:

Sat in on 2 ESL classes and a cultural orientation class and interviewed 2 of the teachers. Ken and Reiko talked about the lack of time that they have to teach them English (takes about 2 years to effectively provide them with working English skills). Additionally since refugees come in with different skills in terms of English that it is hard to teach to some that have no knowledge and some that already have some understanding

Talked to Nancy about why they don't work with Heartland Housing. She also expanded upon the problems of public housing in that there are no good ways to organize public housing openings. She also mentioned that other cities have different ways of setting up housing but there is no database to organize that info. Additionally what works in a city like Buffalo won't necessarily work here in Chicago.

We then talked with Jessica about what here project plans were and then asked for any insights that she might have. She brought up the idea of stereotyping refugees as a way to shortcut the resettlement process.

Monday:

Completed a brainstorming session and will be contacting a landlord and a refugee by phone this afternoon.

3 years ago ·

Stand for Monday, Jul 27

What’s your sprint goal for this week?
Gather more information on missing perspectives, in particular refugees themselves, as well as landlords and actual case workers. Specifically, we want to find out more about how landlord-Heartland-refugee relationships function. We then need to arrange that information so that we can find the places where we can help the most.
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
User visit with an ESL and cultural orientation class for refugees, clarification interview with Nancy, and an interview with Jessica about her project and ideas that she had. Figured out who is the person we should talk to from now on... Darwensi.
What will you achieve between now and the next stand?
Workshop on brainstorming, phone call with landlord, organize information to find missing perspectives and finding insights.
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
Talking to a refugee and getting people to respond. And time as we move into brainstorming.

Alicia Kranjc - Awesome that you guys are honing in on getting those refugee perspectives! Definitely an important aspect as you begin brainstorming. Best part about brainstorming is that you can always conduct more sessions once you gather even more information, so don't be scared if you aren't hearing responses right away!

3 years ago

Benjamin Klein

Yesterday we went to Heartland and met with Lauren who is a caseworker dealing with medical adjustment. This means that she works with refugees who need help making medical appointments and also working with those who have long term needs such as cancer patients and LGBT participants.

She talked about how different communities provide different support. Also she talked about group homes and the difficulty getting refugees into them. She also mentioned that communication between Heartland organizations can be very limited at times, for example there is a Heartland Housing group under Heartland Alliance that deals with providing housing but they don't work with the refugee resettlement wing. She also mentioned that refugees don't understand that skipping appointments have consequences and that interpreters are hard to come by and are expensive.

Additionally we met with Ryan who is the housing team. He is the sole person who deals with finding housing, furnishing, and taking care of any crises such as eviction notices or bedbugs or any other problems that may arise. He mentioned that there is a housing consortium between the resettlement agencies and that they share landlord contact info and work together to some extent. He also mentioned that most landlords aren't interested because Heartland cant guarantee rent after 3 months and so they end up with some slummy landlords but there are about 4-5 landlords who are very loyal and will work with the refugees. Additionally the national organization that brings in the refugees is only required to notify Heartland with a minimum of 5 business days. This leads to a very big time crunch that hurts the negotiation process with landlords. Finally Ryan was proud of the fact that under his 8 years as the housing person, none of the refugees have been homeless, meaning that even if they are evicted, Ryan has managed to find landlords who will take them in.

We also found out that both work with refugees even if its past the government set timeline and that this work is not reported to the government, meaning that they don't receive funding for that work.

We also had many more take-aways and this has provided us with some key insight into the relationships that case workers have with the refugees and with landlords.

3 years ago ·

Susan Stirling - Good summary of your interviews with Lauren and Ryan. Looking forward to hearing your insights about these relationships when we meet on Tuesday.

3 years ago

Stacy Klingbeil - Great update! Excited to hear your key insights!

3 years ago

Sari Gluckin - nice job Ben. a valuable new set of perspectives.

3 years ago

Stand for Thursday, Jul 23

What’s your sprint goal for this week?
Gather more information on missing perspectives, in particular refugees themselves, as well as landlords and actual case workers. Specifically, we want to find out more about how landlord-Heartland-refugee relationships function. We then need to arrange that information so that we can find the places where we can help the most.
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
User visit with Lauren, a caseworker working with medical adjustment, and Ryan, the sole man housing department.
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
Following up with Heartland to talk with refugees this week. Juggling contacts and making sure we follow through.

Stand for Wednesday, Jul 22

What’s your sprint goal for this week?
Gather more information on missing perspectives, in particular refugees themselves, as well as landlords and actual case workers. Specifically, we want to find out more about how landlord-Heartland-refugee relationships function. We then need to arrange that information so that we can find the places where we can help the most.
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
We've begun contacting various managers at Heartland directly to arrange interviews and sitting in on an ESL class, as well as outside sources who've worked with refugees, at RefugeeOne and WorldRelief.
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
Looking for other sources to talk to refugees in the case that Heartland continues to take awhile - Daniel, Claire

Daniel Rees Lewis - I contacted my contact who might have connections! I'll let you know if I hear anything.

3 years ago

Cassie Coravos - This is awesome- Way to go, guys!

3 years ago

Mert H Iseri

Hey Heartland Team! Mert here, super excited to see you guys working on this important problem. Feel free to ping me with anything I can help with!

3 years ago ·

Stand for Monday, Jul 20

What’s your sprint goal for this week?
Identify specific problem that most refugees/refugee organizations face; in particular, look at the difficulties posed by: locating or determining future housing neighborhoods that fulfill safety, affordability, and community , streamlining community integration with landlords, schools, and social services, and working more efficiently with other organizations and collaborating with donations.
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
Went through Jessica's dissertation that lead to new insights about employment and housing, had a crit session and received a lot of feedback about the direction that we should go.
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
rank the 3 main problems and pick the most important one that we can tackle

Julie Hui

Hi Heartland team! I'm a PhD student in the Delta Lab (http://delta.northwestern.edu/) where we study design and social technologies. This is an incredibly inspiring project that you are all working on and I look forward to see where you take it! Feel free to message me if you have any questions. I'll be following your progress on the Loft!

3 years ago ·

Cassie Coravos

Hey Heartland team! I'm Cassie- I was NU's Studio Lead last year and have just graduated. I did summer studio while I was at NU and I'm so excited to see your progress this summer. Please reach out if there's any way I can help!

3 years ago ·

Sari Gluckin

A second layer to consider on your stakeholder map: what are the exchanges between these entities? Are all of them one way (based on current arrows) or are some exchanges two way? What stuff, goods, services, etc. are being exchanged?

3 years ago ·

Anri Brod - These are really helpful to think about! One thing that has arisen as a concern for us is that right now it's very broad because we haven't narrowed our focus - as you can see, there's a lot going on even without the goods & services being exchanged.
Also, did you have any other examples of stakeholder maps we could look at?

3 years ago

Sari Gluckin - Susan and I will look for some additional stakeholder map examples.

3 years ago

Sari Gluckin

Nice work on the user journey map. Based on interviews to date, can you add some user high points as well as pain points along this journey? What parts are working smoothly? What parts are more difficult for the user?

3 years ago ·

Zachary Lochmueller - I'll start adding in some high/low points based on research we've done, then once we are able to talk to some refugees I'll add in their specific experiences. Thanks for the feedback!

3 years ago

Susan Stirling

Hello team,

Looks like you are making good progress this week "peeling back the onion" of Heartland's challenge. Sari and I would like to see more evidence of your stakeholder and user research. Sometime before we meet on Tuesday could you post:
- Emerging themes from your research
- Restatement of the challenge based on your understanding

Also, think about drafting a stakeholder map (example on LOFT) as well as a user journey map (I will send an example via email).

We look forward to meeting with you on Tuesday morning.
Susan and Sari

3 years ago ·

Anri Brod - Hey Susan,
We just uploaded a journey map and some organized notes if you want to look through them, which includes some problems we've seen and a few How Can We's. In particular, problems associated with housing and finding apartments were a large part of our conversation on Wednesday, and more generally, creating a positive relationship between refugees and communities continues to be a theme in some of the other research we're looking at.
We still don't have a single challenge that's more specific than "How can we make the refugee resettlement process run more smoothly?" but we have identified some more specific How Can We's and found a number of problem areas - which again, are in the uploaded notes, but a big one we identified was housing for new refugees.

3 years ago

Stand for Friday, Jul 17

What’s your sprint goal for this week?
See Below
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
For Heartland, relationships with landlord have been difficult. They estimated that for every 7-10 landlords they lose contact with, they only find 5-6 new ones. Communication between Heartland and the landlords has been limited. We also met with Lynn Meissner, a SESP PhD student, and she gave us a lot of insight into how social support networks benefitted immigrants in San Francisco. Encouraging refugees to make similar social support networks could be a great idea.
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
We don't know how current landlord relationships are, so asking Darwensi (in charge of Heartland housing) about that will be beneficial. We plan to reach out to other refugee resettlement organizations here in Chicago, like World Relief or RefugeeOne, to see how their landlord relationships are.

Carolyn Mazanec - great work team! looks like you're really starting to figure out where the problem areas are. It might also be helpful to talk to landlords directly - this could even be landlords from Evanston that may/may not know what Heartland is. Learning about what they look for in tenants and what sort of processes they have in place for acquiring new tenants might help inform your project even more.

3 years ago

Anri Brod

We ended up changing our goal following the user visit, when the team at Heartland identified different specific concerns and problems than we had previously been focusing on.

3 years ago ·

Stand for Thursday, Jul 16

What’s your sprint goal for this week?
Changed to: Goal for next week: identify specific problem that most refugees/refugee organizations face; in particular, look at the difficulties posed by: locating or determining future housing neighborhoods that fulfill safety, affordability, and community , streamlining community integration with landlords, schools, and social services, and working more efficiently with other organizations and collaborating with donations.
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
Completed user visit, brainstorming issues, and started sifting through information
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
Too much information in some regards, and remember not to go down the "rabbit hole".

Daniel Rees Lewis - Hey guys - it looks liked you've learned a lot and shifted your goals. Great job! Can I push you to be able to quickly/easily say what evidence (user/expert interviews and observations) lead you to shift your goal, and you'll start to name these themes coming out (this naming might come a bit later). Great job people!

3 years ago

1 person agrees

Carolyn Mazanec - Ditto what Dan said; great job shifting your goals! i know being given such a big problem and so much information can be overwhelming. Definitely don't want you to go down the rabbit hole! I think one thing that might help (which i can already see you guys doing) is starting to group different insights and chunk the info you're receiving into smaller categories. While these categories might change as you learn more - this should help you move forward as you get more and more resources. We will also be thinking more about synthesis & analysis next week, so stay tuned! sounds like a good problem to have though :)

3 years ago

Stand for Wednesday, Jul 15

What’s your sprint goal for this week?
See below
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
Since the last stand, we have done some background research on the problem. For today, we hope to complete our user visit and gain a better understanding of refugees and refugee organizations.
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
One obstacle is the possibility of not having enough information from the user visit, but hopefully we'll be able to find more resources from talking to the people at Heartland Alliance.

Daniel Rees Lewis - Hey guys - love seeing these updates!

Be sure to be precise about what you learned in the background research (in the 2nd question). It's important for your own team reflection and thinking to be able to sum up what you learned. It also helps with your communication with others (like me and Emily, your coaches, Carolyn etc.).

3 years ago

Carolyn Mazanec - Great work! Can't wait to hear more about how the user visit goes. I think we should start coming up with some other organizations to reach out to that do similar work for more info as well. So I've mentioned the Salvation Army (since they also deal with clothes donations), but what other programs do you think have overlap that might be useful for research? (i.e. maybe english night classes, or organizations that prepare people for interviews, such as Towards Employment, etc.)

3 years ago

Stand for Tuesday, Jul 14

What’s your sprint goal for this week?
See below
Are you on track to achieving your sprint goal?
Yes
What specific progress have you made toward the goal since last stand?
We've learned about the three main problems that refugee organizations face- either making it easier for refugees to have basic needs met, to find some sort of work in order to become independent, or assimilating to the culture.
What obstacles are in the way of achieving your sprint goal? Who do you need to talk to or what will you do to overcome these obstacles?
One obstacle is the limitation of information on the internet.

Carolyn Mazanec - great work team! for that obstacle - we might have better luck at the Northwestern Library? This would also be a great question to ask Lynn (the SESP PHD Student), since I'm sure she's had to look for resources on this material as well

3 years ago

Anri Brod

Goal for next week: identify specific problem that most refugees/refugee organizations face; in particular, look at the difficulties posed by:
- furnishing apartments in order to facilitate refugee adjustment
- providing interview clothing to make finding work easier
- helping to assimilate through the mentorship program

3 years ago ·

Benjamin Klein joined the project

3 years ago ·

Zachary Lochmueller joined the project

3 years ago ·

Sari Gluckin joined the project

3 years ago ·

Susan Stirling joined the project

3 years ago ·

Anri Brod joined the project

3 years ago ·

Ellen Zhao joined the project

3 years ago ·

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Welcome to the Loft!

The Loft is a suite of tools created to help you run successful design projects.

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Projects

The Loft has built-in tools to make sure your design project runs smoothly.

Click your project name in the upper right corner to quickly navigate to your project.

The Loft has built-in tools to make sure your design project runs smoothly.

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Goals

Loft goals help keep your team on track and always knowing what the next step will be.

See your next deadline and statuses on goals.

Choose which goals you want to take on from the goal libarary.

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Feedback

With the Loft feedback system you can get real-time comments on your work from your peers.

Upload your project work for your peers and mentors to review.

Get real-time feedback on your work.

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Guides

Loft guides give you a framework of activities to help your team through a design process.

Browse the guides to choose the best process for you.

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Studios

The Loft has a community of studios from around the country, each with their own project teams and guides.

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Get Started

You now have access to a powerful suite of tools to help you design successfully. Have fun!

Don't worry, if you ever get stuck you can always click the help button to get answers.