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Mentorship/"Keep Teams on Track" Guide

Mentorship/"Keep Teams on Track" Guide

Mentorship/"Keep Teams on Track" Guide in Delta Lab

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Carolyn Mazanec just completed a story: As a studio lead (school year and summer studio) I have materials that I can edit (ppt? handout?) for a training for student-coaches so I can more easily run the training session [3]
list goals for this design
flesh out activities
create power point slides
define research learning objectives
create user testing experience plan
acceptance test: 60% likely to use this

2 years ago ·

Carolyn Mazanec just completed a story: As a studio lead (school year and summer studio) I have a training/lesson plan that tells me how to train student-coaches so I can better support teams (through student coaches) [2]
list goals for training curriculum
flesh out activities for TLs to learn how to use checklist
write an intro/pitch for checklist to create TL "buy in"
create prototype (lesson plan)
define research goals
create user testing experience guide
test with 2-4 users
acceptance test: 60% efficacy, 60% TL buy in

2 years ago ·

Stand for Tuesday, Sep 6

Carolyn Mazanec
Stories Started (2)
As a studio lead (school year and summer studio) I have a training/lesson plan that tells me how to train student-coaches so I can better support teams (through student coaches) [2] (8 tasks)
As a studio lead (school year and summer studio) I have materials that I can edit (ppt? handout?) for a training for student-coaches so I can more easily run the training session [3] (6 tasks)

Are we on track to complete our sprint goal?
Yes

What is our biggest confusion(s) or blocker(s)? Who or what might be able to help us?
User testing for this round has been a struggle. Still getting the tests in this week - hoping to have those done in the next few days. other than that, no real blockers at the moment.

Daniel Rees Lewis - Is the struggle just with getting users? Or has it been hard running the tests to get good data?

2 years ago

Carolyn Mazanec - getting users - so far I've reached out to 10 people and only 1 has been able to test. I have one more session scheduled for tomorrow - which then meets the 2-4 requirement (but on the low end).

2 years ago

Stand for Monday, Aug 29

Carolyn Mazanec
Stories Completed (3)
As a student mentor, I can navigate the resources map easily and find specific design methods to suggest to my team when they get stuck. (7 tasks)
As a student mentor, I know how to use the resources map to advise my team and can easily facilitate team meetings with it. (4 tasks)
As a student mentor, I know how to approach my team to get the info I need to provide them with the right resources and feedback for where they are in the design process. [4] (5 tasks)

Are we on track to complete our sprint goal?
Yes

What is our biggest confusion(s) or blocker(s)? Who or what might be able to help us?
Not sure there are any big blockers at this point. Since this will be my first time creating a lesson plan for our training facilitation prototype, it might be helpful to look at some design lesson plans (from Liz, Matt or Dan) to see what the format typically looks like.

Carolyn Mazanec just completed a story: As a student mentor, I can navigate the resources map easily and find specific design methods to suggest to my team when they get stuck.
create a list of insights informing future designs based on last round of user testing
define learning objectives
brainstorm different formats for the map and select 2-4 to parallel prototype
mock up selected formats
schedule user testing (reach out to mentors from previous rounds)
create user testing experience doc
acceptance test: highest scoring prototype (minimum of 60%)

2 years ago ·

Carolyn Mazanec just completed a story: As a student mentor, I know how to approach my team to get the info I need to provide them with the right resources and feedback for where they are in the design process. [4]
Brainstorm ways students could interact with this facilitation "Item" 
Type up list of design principles (constraints) for this facilitation doc
Prototype 2+ ways that this information can be presented (this will be experience prototyping)
Reach out to Brennan & Preeti. Decide on other users to test with
Test with 3-5 super users

2 years ago ·

Carolyn Mazanec just completed a story: As a student mentor, I know how to use the resources map to advise my team and can easily facilitate team meetings with it.
define learning objectives
mock up 2-4 formats for facilitation guide
create user testing experience
acceptance test: highest scoring prototype (minimum of 60%)

2 years ago ·

Stand for Wednesday, Aug 24

Carolyn Mazanec

Are we on track to complete our sprint goal?
Yes

What is our biggest confusion(s) or blocker(s)? Who or what might be able to help us?
Just reached out to users, so a potential blocker may be if they (a) don't get back to me or (b) aren't available. I've reached out to 10+ users so we should hopefully get 5-8 to test with. Hoping to schedule tests for the rest of this week/early next week.

Stand for Tuesday, Aug 23

Carolyn Mazanec

Are we on track to complete our sprint goal?
Yes

What is our biggest confusion(s) or blocker(s)? Who or what might be able to help us?
Like we discussed today in our debrief meeting, the biggest blocker will be getting users that are specifically new to mentoring in order to test whether or not our solutions build confidence with new mentors (ie get that buy in). It sounds like there are a number of people in the area right now, so Alex and/or Dan can help by connecting me/giving me names of good users so that I can reach out today/tomorrow.

Stand for Monday, Aug 22

Carolyn Mazanec
Stories Completed (4)
As a student mentor, I can back up my suggestions to the team with common-practice design tools, proving my legitimacy as a mentor. [2] (9 tasks)
-write down how NU did mentorship this year and diary on that to get insights (4 tasks)
As a team we want to learn if our validation plan exercise helps coaches diagnose team problems. By conducting user testing, we want to learn if this is appealing to a coach and in what scenarios would they like to use this? (3 tasks)
Overall goal: first round of testing next week (8/8) (2 tasks)

Are we on track to complete our sprint goal?
Yes

What is our biggest confusion(s) or blocker(s)? Who or what might be able to help us?
not too many blockers at this stage. We have a clear idea of where we want to go next, and just need to make sure we're on the right track before we dive in. Dan/Matt could help with this.

Carolyn Mazanec just completed a story: As a student mentor, I can back up my suggestions to the team with common-practice design tools, proving my legitimacy as a mentor. [2]
list assumptions and insights about future designs
write a HCW
define learning objectives
brainstorm solutions
prototype 2+ solutions
find and reach out to test subjects (Brennan, Preeti, Tommy, Lexi and Mark)
write up testing experience
Acceptance test: 60%
practice test with dan/matt

2 years ago ·

Carolyn Mazanec just completed a story: Overall goal: first round of testing next week (8/8)
Acceptance test: can they identify the issues? 
Need finding test: what else do they ask for & want to know?

2 years ago ·

Carolyn Mazanec just completed a story: -write down how NU did mentorship this year and diary on that to get insights

2 years ago ·

Carolyn Mazanec just completed a story: As a team we want to learn if our validation plan exercise helps coaches diagnose team problems. By conducting user testing, we want to learn if this is appealing to a coach and in what scenarios would they like to use this?
decide who we want to test with (1-2 project mentors)
reach out (via email, etc) and schedule for next week
Acceptance test: talk to 4 coaches (Kelly, Brennan + 2 LS) - 60% based on Dan's scale

2 years ago ·

Stand for Monday, Aug 15

Carolyn Mazanec
Stories Completed (1)
From our journey meets, adding context to our validation plan exercise (so that users can better understand using it) [2] (4 tasks)
Stories Started (1)
As a team we want to learn if our validation plan exercise helps coaches diagnose team problems. By conducting user testing, we want to learn if this is appealing to a coach and in what scenarios would they like to use this? (3 tasks)

Are we on track to complete our sprint goal?
Yes

What is our biggest confusion(s) or blocker(s)? Who or what might be able to help us?
User testing is going pretty well - finishing that up in the next few days. On the team member side, so far we have 3 summer studio participants interviewed/scheduled to be interviewed. This means that our "biggest blocker" right now is making sure that we aren't getting a skewed sample. If Alex or Dan know any non-summer studio members in Evanston/Chicago this summer, we can hopefully reach out to them in the next few days. Other than that, everything seems to be on track! Next steps = decide what to test next. Right now, we're between either building/testing the "pain points map" idea or doing the "interaction" testing we've started discussing (so testing with both mentor and team member present).

Stand for Tuesday, Aug 9

Carolyn Mazanec
Stories Completed (4)
From our journey meets, adding context to our validation plan exercise (so that users can better understand using it) [2] (4 tasks)
As a team we want to learn what the different persona coaching flows are so we can decide nuances between scenarios/context they will use the design [2] (4 tasks)
As a team we know what the "perfect" coaching scenario is according to agile management folks, so we can make a decision about the first thing to build [5]. Was previously: -map out "perfect scenario" through the 3 book sections from Matt (5 tasks)
As a coach-type-character I can see a validation plan exercise so that I can identify project issues [3] (5 tasks)
Stories Started (1)
-write down how NU did mentorship this year and diary on that to get insights (4 tasks)

Are we on track to complete our sprint goal?
Yes

What is our biggest confusion(s) or blocker(s)? Who or what might be able to help us?
First user testing experience with Kelly went really well, so not seeing any huge "blockers" there. We're on our way to completing the first round of user testing, with 2 more confirmed and tentatively 2 more to be confirmed during LS. The biggest next steps will be to start synthesizing the data collected from this round and start planning for the next round of user testing.

Carolyn Mazanec just completed a story: As a team we want to learn what the different persona coaching flows are so we can decide nuances between scenarios/context they will use the design [2]

2 years ago ·

Carolyn Mazanec just completed a story: From our journey meets, adding context to our validation plan exercise (so that users can better understand using it) [2]

2 years ago ·

Carolyn Mazanec just completed a story: As a coach-type-character I can see a validation plan exercise so that I can identify project issues [3]
Shared gdocs with Carolyn
Identify 2-5 issues with the team diagnosis/solution (answer key)
edit lean canvas/validation plan gdocs for testing scenario (populate with project example info)
Create user testing plan. 
conduct a practice run for user testing

2 years ago ·

Carolyn Mazanec just completed a story: As a team we know what the "perfect" coaching scenario is according to agile management folks, so we can make a decision about the first thing to build [5]. Was previously: -map out "perfect scenario" through the 3 book sections from Matt
Read the right section of the book
Sketch out the process of diagnosis students issues
flesh out over-arching research question for first round of user-testing
Based on our knowledge of the users make an intuitive guess about what to build

2 years ago ·

Stand for Friday, Aug 5

Carolyn Mazanec
Stories Completed (2)
-Carolyn does readings (4 tasks)
-personas of student on team and student leader (4 tasks)
Stories Started (2)
-write down how NU did mentorship this year and diary on that to get insights (4 tasks)
As a team we know what the "perfect" coaching scenario is according to agile management folks, so we can make a decision about the first thing to build [5]. Was previously: -map out "perfect scenario" through the 3 book sections from Matt (4 tasks)

Are we on track to complete our sprint goal?
Yes

What is our biggest confusion(s) or blocker(s)? Who or what might be able to help us?
- Nailing down a 5-day plan for the first round of user testing. This includes:
(1) creating a guiding research question for the week (what are we trying to learn through testing?)
(2) selecting a piece of the project-timeline to focus on (a point when the team's D.A.N. often has to diagnose the team and step in to help keep the team moving)
(3) editing the templates (ie lean canvas/validation plan) for user testing
(4) plotting out the user testing experience
(5) scheduling user testing

-the books Matt/Dan gave us can help format this process, and Matt/Dan can serve as an "acceptance test" once we have 1-3 completed.

Daniel Rees Lewis - Hey Carolyn--this looks pretty good.

I would advise you to strongly satisfice on the scenario and quickly get to some basic "good enough" sketch of the scenario. This might be a simple 5-10 step list for now. These things take time, and I want to be very iterative about it. I would timebox the scenario to make 2-3 hours.

2 years ago

1 person agrees

Stand for Wednesday, Aug 3

Alex Sher

Are we on track to complete our sprint goal?
Yes

What is our biggest confusion(s) or blocker(s)? Who or what might be able to help us?
-the scope of the project is still confusing. Fleshing out our users will help and Dan and Matt can be sounding boards for that. Documenting our work and keep track of our intentions will help this project stay well scoped.
-Lack of students in Evanston during the summer could be an issue down the road
-How do all of the players interact here? Meeting with Dan, Matt, Stacy & Rebecca (or at least as many of them as possible) will make that more clear

Daniel Rees Lewis - Hey Alex and Carolyn,

Things are looking good! I added in one story about building something (I guessed a canvas, but we could do something else).

Here are two story 'to-dos' stems that I think we should use and it help us to keep in mind what we are trying to learn or the value of the thing that we are trying to build.

Learning goal:
- as a team we know [X] so we can make a decision about [Y]
Building valuable thing goal:
- as a user I can [A] so I can [do something I value]

I added one building goal for this week and edited one of yours to give you a sense of it. Designers use this type of stem to keep the goals of what they are trying to build/learn/test in sight.

2 years ago

Daniel Rees Lewis - Also note that you can add sub-tasks to the stories. I find this pretty useful.

2 years ago

Daniel Rees Lewis - Task analysis:
https://loft.io/guide/learning/understand/hta/

2 years ago

Alex Sher joined the project

2 years ago ·

Daniel Rees Lewis joined the project

2 years ago ·

Carolyn Mazanec Accepted a new goal: Write white paper

2 years ago ·

Matt Easterday joined the project

2 years ago ·

Carolyn Mazanec joined the project

2 years ago ·

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